Mhauz Buyer Protection

Buy with confidence. Every transaction on Mhauz is protected.

Coverage

What's Covered

Comprehensive protection for every purchase on Mhauz.

Your payment is held securely until you confirm the vehicle matches the listing. Funds are never released to the seller until you approve.

Take up to 48 hours after delivery to inspect the vehicle and confirm it matches the description. No pressure, no rush.

Full refund if the vehicle has undisclosed damage, title issues, or doesn't match the listing. We hold sellers to their word.

Mhauz mediates disputes between buyers and sellers to ensure fair outcomes. Our team reviews evidence from both sides.

Process

Five simple steps from browsing to buying with full protection.

Step 1

Browse verified listings from identity-verified sellers. Every listing includes VIN verification and detailed condition reports.

Step 2

Ask questions, request more photos, and get all the details you need. Our messaging system keeps everything documented.

Step 3

Funds are held in escrow via Stripe. The seller can see the payment is secured, but cannot access funds until you confirm.

Step 4

You have a full 48-hour window after delivery to thoroughly inspect the vehicle. Check everything against the listing description.

Step 5

If the vehicle matches the listing, confirm delivery and the seller is paid. If something is wrong, file a claim and our team investigates.

Exclusions

To keep things fair for everyone, the following are not covered under buyer protection.

Common questions about Mhauz buyer protection.

Every vehicle on Mhauz comes with full buyer protection. Browse verified listings from identity-verified sellers today.